Is there government funding available to help cover the cost of my supplies?
YES! We work closely with a number of Government programs. The staff at Home Health Store Inc. can save you time and money by directing you to the appropriate programs and guiding through the processes that would enable you to benefit from these programs.
How long will it take to receive my delivery?
Our vast online product catalogue makes a wide range of products available to you, whether you are in a major center or a rural community. Most products are available in our retail store and warehouse. Items that are in stock would be sent out with the applicable shipping method: courier (Loomis Express, Cold Shot) or Canada Post. Usually you would receive your order with in 1-3 business days.
What shipping carriers do you use?
Canada Post, Cold Shot, Loomis Express
Products and Payments
What if you do not have what I want in stock?
Contact us and we will reach out to our suppliers to get that product in for you.
What is your return policy?
You can find our detailed return policy here.
My product was returned, how long until I am refunded?
Once your product has been returned, please allow up to 10 business days for the refund to reflect back on to your account.
What payment methods do you accept?
MasterCard, VISA, American Express, VISA Debit
Do I need to make an appointment for a brace fitting?
While appointments are not needed, a call ahead would always be welcome so that we can ensure that we have a staff member available to fully assist you in finding the right product for you.
Do I need to make an appointment for a compression stocking fitting?
Yes, please. Having an appointment will ensure that a certified compression fitter is available to measure you and answer all your compression questions.
Do I need to be a medical professional to shop in your store?
No, we welcome general public as well as medical professionals to our retail location.